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No, there are no setup fees for any of the hosting plans (except CDN Hosting with Monthly billing...
Billing Portal - Change Primary DomainTo change your primary domain name: Log into your Customer Portal If you cannot remember...
Can I pay over the phone?Everything is done via the website to keep your account organized. You can always call our office...
Can I set recurring subscription after or on the due date of my service using CreditCard Payment method?You can't set a Credit Card Payment recurring subscription on or after your service due date. You...
How can I change the billing cycle of my hosting service?It is possible to change the billing cycle of your hosting service. However, you will require to...
How do I upgrade my account to a better planYou may upgrade at any time. There is no contract to keep you in your plan. The steps you will...
I have just renewed my hosting service. How long do I have to wait for the services to be activated?Shared Hosting As soon as you make the payment for Shared Hosting renewal, your web hosting...
Important Notes About Changing Your Primary DomainPrevious Primary Domain Name As mentioned in the Pre-Change Checklist, you will need to re-add...
Why was my card declined?Unfortunately, when the payment processing company declines a transaction on behalf of your bank...
